Month: April 2022

10Apr

5 Tips for Claiming Health Insurance for First-timers

Filing a health insurance claim can be a daunting task.

We want to help make the process as smooth as possible for you. Our goal is to provide you with the information and resources you need to get through this difficult time.

Here are some tips for first-timers:

1. Gather your information. Make sure you have all of the necessary information to file your claim. This includes your insurance card, policy number, the name of your doctor and the dates of your appointments.

2. Call your insurance company. The sooner you start the process, the sooner you will receive reimbursement. Most insurance companies have specific time periods for claims so make sure to make note of that detail.

Common issues when claiming health insurance are :

– Filing a claim that is incomplete or inaccurate. And what we mean by this is, submitting a claim without all the necessary information or omitting critical details. This can result in the claim being denied.

– Not giving your insurance company enough time to process your claim. Each insurance company has their own set of rules and regulations when it comes to processing claims, so make sure you are familiar with them before filing.

3. Submit your claim. This can be done online, over the phone or in writing. Be sure to include all of the information you gathered in step one. Some insurance providers even have apps to streamline the process.

4. Follow up on your claim. Checking in with your insurance company to make sure they have all the information they need and that your claim is being processed correctly is a good idea. This will also help avoid any delays. Insurance companies often take several weeks to process a claim, so be patient.

Claiming for critical illness insurance may have different requirements. For example, critical illness insurance for cancer treatment requires pre-approval from the insurance company. Upon getting the cancer diagnosis, the patient then has to contact the insurance company and provide detailed information about their prognosis including scans, pathology reports and doctors’ notes.

The patient will also have to agree to certain conditions, such as using specific hospitals or cancer treatment centres. If all of this is done correctly, the insurance company may cover 100% of the cancer treatment costs

5. Get paid. After your treatment is completed, you should receive a bill from the hospital or doctor. Once you have paid this bill, submit a copy of the bill to your insurance company for reimbursement or whichever payment process is involved. Most companies will reimburse you within two to four weeks.

So, there you have it. Five steps to filing a successful health insurance claim. By following these simple tips, you can make the process as smooth and stress-free as possible. Good luck!

Get in touch with us to find personal and business insurance in Hong Kong. We specialise in expat insurance needs.

5Apr

How Insurers Are Developing New Products Post-Pandemic

The current pandemic of Covid-19 has created a need for all people to have travel insurance. If you are planning on travelling in the near future, it is important to have protection in case you become ill or injured while travelling. Many travel insurance policies include coverage for medical expenses and trip cancellations.

WHICH ASIAN COMPANIES ARE OFFERING INSURANCE FOR COVID?

In Asia, many companies have developed new products to cater to new travel insurance needs after the pandemic. As travel restrictions and requirements with coronavirus (COVID-19) continue to evolve, many people are left wondering what the current travel insurance policies will cover.

For example, insurance company AIG has developed a travel insurance policy that includes coverage for medical expenses, trip cancellations, and lost luggage. The policy also includes a $1 million USD limit for medical expenses.

Another company, Tokio Marine, has developed a travel insurance policy that includes coverage for Covid-19 related expenses such as cancellations and rebooking.

Hong Kong Life Health Amulet travel insurance has announced that it will be offering a new travel insurance policy to cover travel disruptions caused by the COVID-19 pandemic. The new policy will provide coverage for travel delays, cancellations, and lost or stolen luggage.

According to Hong Kong Life, the policy is intended to help both insureds and their families during an epidemic. During the period beginning March 1, 2022, and ending March 31, 2022, with a valid application for any insurance plans (except certain products1) from Hong Kong Life at its Appointed Licensed Insurance Agency in Hong Kong, and the policy being

Hong Kong Life is not the only insurer to offer new travel insurance policies in light of the pandemic. Many other insurers have announced similar policies in recent weeks.

COST OF PREMIUMS

Premiums for travel insurance have understandably increased over the past year. Airlines, hotels, and other travel-related businesses have all suffered losses as a result of the pandemic, and people are increasingly aware of the importance of travel insurance in protecting them from financial ruin in case of an unexpected emergency.

To be sure you're totally protected, we recommend paying a higher premium for policies that allow you to cancel a trip for any reason.

In general, most travel insurance policies range from 5% to 10% of the total cost of a trip. Insurers may look at how long passengers have been travelling and the age of those on board. However, insurers are yet to inquire about immunization against COVID-19.

WHAT’S WORTH HAVING IN A POLICY?

To be sure you’re totally protected, we recommend paying a higher premium for policies that allow you to cancel a trip for any reason. This is an upgrade, therefore the cost of coverage will be approximately 40% to 50% more. However, because of this benefit, you can usually cancel your trip for any reason that isn’t covered by standard trip cancellation.

Need help finding the right travel insurance? Get in touch with us today.